Volvo CE's Quality vision: "Customers and competitors view Volvo Construction Equipment as a company that delivers products and services that are clearly superior in the marketplace."
Volvo CE Quality Council is ensuring that highest levels of quality are implemented and
maintained throughout the organization. Council members are quality managers of all business and industrial units of the company.
The Quality Council reports to the Quality Board, which is headed by the CEO of Volvo Construction Equipment.
“Total quality needs to be the starting point for every product and process. ‘Getting it right the first time’ makes customers satisfied, reduces costs - and saves time and energy later. ‘Right the first time’ adds premium value to our Volvo Construction Equipment products." (The Quality council, Volvo Construction Equipment, 2008)