Full Circle Support

Business planning & strategy
Our powerful, proprietary, business planning software allows detailed modeling of all aspects of your rental operation including five-year forecasting of financial statements and numerous aspects of strategic planning.

Volvo brand
The Volvo name inspires confidence. It comes with nearly two hundred years’ experience in building construction equipment. And today it’s one of the best-known brands in the world.  Imagine what that can do for your Volvo Rents operation.

Customer relationship management database
Our proprietary Customer Relationship Management database enables you to (1) identify the most promising customers, (2) develop a consistent and effective marketing program, and (3) analyze customer performance on a monthly basis to determine the success rate — and technique — for customer acquisition and retention.

Facility design and setup
Volvo Rents offers assistance in setting up your new rental operation. We’ll assist in selecting the location, providing corporate identity and branding materials, interior and exterior design, and the design of delivery vehicles and employee uniforms.

Purchasing and fleet management
Volvo Rents’ fleet management and centralized purchasing department offers a wide range of global services including product research, product training, product selection and procurement, the utilization and sale of used equipment, and the monitoring of fleet performance.

Marketing assistance
We assist you in the production of marketing materials, including product-line cards, advertisements, personalized direct-mail materials, telephone on-hold messages and other
essential marketing materials.

Computer system
Volvo Rents provides a computer system uniquely designed for the equipment rental industry.  The system permits you to track day-to-day financial and operational transactions, and is designed to give a comprehensive picture of the company’s financial and operational status.

Operations and mentoring
The Rental Channel Development Group is available from start-up through each growth stage.  These professionals have extensive experience in the construction equipment and equipment rental industry and provide a wealth of knowledge.

Training
Volvo Rents provides training based on your needs. Training programs include all aspects of a rental operation including the V-Rents system, business planning, product knowledge, store operations, service and equipment maintenance and other critical areas.

For more information on Volvo Rents Global Services, contact us at 1-828-650-2080 or send an email to rents.globalservices@volvo.com.

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