Line Manager:   Parts Supervisor

Location:   Carlisle 

JOB DESCRIPTION

PRINCIPAL DUTIES

To provide customers with the highest quality of service and workmanship which is consistent and befits Volvo and the Company image.

JOB RESPONSIBILITIES

1. To treat all customers in a friendly and professional manner.
2. To work within the parts department on duties as defined by the management, i.e. front and back counters, goods-in, parts office and any other duties as detailed.
3. To comply with the Company’s standard terms and conditions and ensure all work is carried out within the limitation of the Health and Safety Regulations.  Not to endanger yourself or others by risk-taking that may be considered as dangerous or outwith Health & Safety Rules.
4. To ensure Risk Assessments are used as guidelines to safe working practices at all times.
5. To ensure P.P.E. is used when required, and kept in good condition at all times and to report to supervisor when replacement required.
6. To ensure all parts stocks are properly received, located and secured - using documentation provided.
7. To monitor the parts location file, to ensure that all parts have the control digit allocated, a proper location, especially those parts which are newly created, i.e. New Location.
8. To report all stock losses or damages as soon as possible to management – using documentation provided.
9. Ensure that parts reception and parts warehouse are kept clean, tidy and functional.
10. To wear company clothing as supplied, in a neat presentable manner.
11. To agree to alter shift patterns to ensure ‘job coverage’ within our 24 hours parts  service, when necessary.
12. To deliver parts as requested to customers or other branches.
13. To carry out stocktaking duties.
14. To actively promote the goods and services the Company provides, to new and  existing
15. To ensure parts vans are kept in a clean and tidy condition and to check road-worthiness on a daily basis, and report damages.  To keep within the definition of Rules and Regulations laid out in the Highway Code Manual.  Driving in a safe, responsible manner.