Service

Gerry's motto is, "You can't beat our service!"



Our dealership comes from a service background. The whole business was built on the service and repair of all-makes. This solid foundation is still as strong today as it ever was.

All our staff are factory trained technicians. We want to maximise your "Uptime".

Our service team are highly trained professionals for all makes of trucks and components. They understand the need for full customer support to keep the trucks running and are leaders in preventive maintenance. Service, trouble shooting and repairs are diagnosed using the latest state of the art equipment.

Our staff and our customers are our biggest assest.

All of our service personnel are being constantly updated with both new and refresher training from the manufacturers. In addition we ensure that all our special tools and diagnostic equipment can service the latest technology transportation equipment.

Service Department Services Include:

  • Full PM program.
  • Quick service bays.
  • Complete air conditioning service.
  • Laser alignments on tractors and trailers.
  • Full brake service on tractors and trailers including A.B.S.
  • Repairs to all engine makes.
  • Exhaust smoke emission test center.
  • Complete safety checks-all makes of trucks and trailers.
  • Tire service.
  • Towing Service.
  • 24 Hour roadside assistance.
  • Transmission and differential overhaul and service.


Apart from scheduled regular maintenance and preventive maintenance programs, we can also offer you a selection of maintenance options that are so complete, we even fix your costs. We are a Volvo MVP Care Certified Dealer.

The Volvo MVP Care Program


Want to keep tight control over the cost of maintaining and servicing your new Volvo truck? Then you can't afford to be without the Service Contract Program from Volvo Transportation Services.

Work performed to Volvo's exacting standards.

It covers just about everything you can think of-preventive maintenance, unscheduled repairs, tires, even truck washing -
at a very affordable rate. Take your pick: it can cover as little or as much as you want. Pay only the monthly premium for the maintenance and repairs you've agreed to, and we'll take it from there.

It's an effective way to budget for repair and maintenance costs. And avoid those sudden bills that can have a negative effect on your cashflow and profitability. Plus, it's a repair and maintenance package that has the flexibility to be customized to meet your individual financial and operational demands. Just tell us what you need - we will work with together with you, and Volvo Transportation Services, to make it happen.

Our Customer Support Centre is open 24 hours a day, 365 days a year.

 

Best of all, you have the security of knowing you're doing business with the company that built the truck and with your local dealer - the ones who know it best. When it comes to service, you can't beat the package that Volvo Transportation Services can tailor to fit every need. Yours, and your truck's.

Contacts:

Mike Wardle             Service Manager
Randy Morrow        Lead hand
Scott Ivins               Lead hand
Don Stevens           Service Co-ordinator
Ricardo Santos       Service Co-ordinator
Rick Moffet              Service Co-ordinator
Brian Whiting           Warranty Administrator

Phone: (519) 652-2100
Fax: (519) 652-6593
After Hours: (519) 870-0622

E-mail: service@gerrystrucks.com