VBS Call Center can help you with the following:
Payment specifications
• Payment advice note
• Breakdown of invoices
• Confirmation of balance - (Financial statement
for auditing purposes, please send by post)
Payment reminders
• Invoice status
Please note!
For enquiries regarding the following issues,
please see contact information provided below:
• Missing order
numbers/references Volvo purchaser
• Transmitting EDI invoices volvo.com/edi
Useful supplier information
• As of 24th of November, regarding non SEK payments Skandinaviska Enskilda Bank will offer payment specification
via their web site. Use the 6-digit code you have received with
your payment message and enter the payment number at
the Skandinaviska Enskilda Bank´s web site.
• Supplier financial information and requirements
If you are a Volvo employee, please visit Violin for more
information regarding VBS Call Center.
For enquiries concerning supplier invoices for Volvo companies:
Contact VBS Nordic Call Center here
(concerning supplier invoices for Volvo with
postal address 405 08 Göteborg, Sweden)
in North America, please contact:
Phone: +1 336-393-4100
e-mail: Support.vbsnaap@volvo.com
in Central Europe, please contact :
Phone: +48 71 30 21 706
Phone: +48 71 3022 000
e-mail: adm.vbs.wroclaw@volvo.com
(concerning supplier invoices for Volvo Polska)
in South Europe, please contact:
Phone: +33 04 72 96 57 52
e-mail: hotline.fournisseurs@renault-trucks.com
Fax: +33 04 72 96 23 68
For questions to Volvo Cars, please contact:
e-mail: vcchelpp@volvocars.com
phone: +46 31 590 000