VBS Contact Center- Purchase to Pay can help you with the following:
Payment specifications
• Payment advice note
• Specification of paid invoices
• Confirmation of balance - (Financial statement
for auditing purposes, please send by post)
Payment reminders
• Invoice status
Please note!
For enquiries regarding the following issues,
please see contact information provided below:
• Missing order numbers/references - requester
• Transmitting EDI invoices - volvo.com/edi
Useful supplier information
Skandinaviska Enskilda Bank offers payment specifications regarding non-SEK payments via their website. Use the 6-digit code you received with your payment message and enter the payment number at the Skandinaviska Enskilda Bank's website.
Supplier financial information and requirements
If you are a Volvo employee, please visit Violin for more
information regarding VBS Contact Center.
For enquiries concerning supplier invoices for Volvo companies:
Contact VBS Nordic Contact Center P2P here
(concerning supplier invoices for Volvo with
postal address 405 08 Göteborg, Sweden)
in North America, please contact:
Phone: +1 336 393 4100
e-mail: Support.vbsnaap@volvo.com
in Central Europe, please contact :
Phone: +48 713 021 706
Phone: +48 713 022 000
e-mail: adm.vbs.wroclaw@volvo.com
(concerning supplier invoices for Volvo Polska)
in South Europe, please contact:
Phone: +33 472 965 752
e-mail: hotline.fournisseurs@renault-trucks.com
Fax: +33 472 962 368
For questions to Volvo Cars, please contact:
e-mail: vcchelpp@volvocars.com
phone: +46 31 590 000