Increased demand for Volvo trucks due to better compatibility and application suitability in iron ore mining has accelerated the decision of Volvo Trucks to open its exclusive dealership in Goa; Svenska Technologies Private Limited.Goa is a strategic priority for a new dealership considering the growing Volvo Truck population and future potential. High-value products demand high involvement for meeting customer expectations. This new dealership will work on strengthening our existing customer relationships by providing prompt and effective service for delivering the uptime and customer satisfaction.
Our comprehensive on-site support, service and maintenance program ensures 90 percent parts availability for those machines that work as many as 20 hours a day in opencast mines, delivering the best- in-class uptime. This customer delivery model has created a large, satisfied customer base and therefore, 70 percent of our sales come from repeat purchases.
Expressing delight on the dealership association with Volvo Trucks, Mangesh Vaidya, CEO, Svenska Technologies said, “We see a true partnership in Volvo. Our business focus will dwell on customer care and developing relevant competencies so as to sustain profitability at all times.”